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Elevate the Human Advantage in an AI driven world - Skills that can not be replaced by technology in real estate
NEWPORT BEACH, Calif. - Californer -- Luxury Hospitality Advisors (LHA) has announced the launch of Fundamentals of Luxury Service in Real Estate, the only online training program created by five-star hotel professionals and designed specifically for residential real estate agents. The course is a first in a series that will be produced by LHA Academy, the educational division of the LHA Alliance.
The course adapts the service principles of luxury five star hotel standards — long used by the most iconic brands and independent hotels in the world — and applies them to the client journey in real estate.
Unlike traditional sales-focused training, this program helps agents develop a luxury service mindset, elevate their presence, and create bespoke experiences for clients ranging from property viewings to post-closing relationships.
"Luxury hotels have mastered the art of making every guest feel understood, valued, and cared for — no matter their background. Real estate agents can benefit from that same training," said Teresa Holden, co-author and founder of LHA.
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Cezil Jondonero, LHA Realty VP and co-author, noted, "This program helps agents move from a transactional approach to a high-touch, anticipatory service model that resonates with high-net-worth clients. We wrote this as a result of our personal experiences in projects that combined a hotel with residences."
The five-module, self-paced program covers:
The Fundamentals of Luxury Service in Real Estate takes 5–6 hours to complete, includes downloadable exercises and checklists, and is available now for $395.
For more information about course visit https://payhip.com/LHAAlliance.
More on The Californer
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About Luxury Hospitality Advisors
Luxury Hospitality Advisors is a boutique luxury hotel advisory firm that guides, assists and implements solutions for hotel owners and investors in selecting the best course of action as it relates to luxury hospitality assets. https://luxuryhospitalityadvisors.com/lhaacademy.com
About LHA Alliance
The LHA Alliance is the professional certification, membership association, and educational resource created as an initiative of LHA Realty, the residential advisory arm of Luxury Hospitality Advisors.
About LHA Academy
LHA Academy is the educational division of LHA Alliance, offering specialized courses that bring hospitality expertise into real estate practice.
The course adapts the service principles of luxury five star hotel standards — long used by the most iconic brands and independent hotels in the world — and applies them to the client journey in real estate.
Unlike traditional sales-focused training, this program helps agents develop a luxury service mindset, elevate their presence, and create bespoke experiences for clients ranging from property viewings to post-closing relationships.
"Luxury hotels have mastered the art of making every guest feel understood, valued, and cared for — no matter their background. Real estate agents can benefit from that same training," said Teresa Holden, co-author and founder of LHA.
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Cezil Jondonero, LHA Realty VP and co-author, noted, "This program helps agents move from a transactional approach to a high-touch, anticipatory service model that resonates with high-net-worth clients. We wrote this as a result of our personal experiences in projects that combined a hotel with residences."
The five-module, self-paced program covers:
- Luxury Mindset — confidence, discretion, and anticipatory service.
- Service Journey — consistency at every client touchpoint.
- Environmental Mastery — elevating showings with environment and detail.
- Sophisticated Communication— verbal, non-verbal, and written professionalism.
- Systematic Consistency — build a unified culture with polish and alignment.
The Fundamentals of Luxury Service in Real Estate takes 5–6 hours to complete, includes downloadable exercises and checklists, and is available now for $395.
For more information about course visit https://payhip.com/LHAAlliance.
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About Luxury Hospitality Advisors
Luxury Hospitality Advisors is a boutique luxury hotel advisory firm that guides, assists and implements solutions for hotel owners and investors in selecting the best course of action as it relates to luxury hospitality assets. https://luxuryhospitalityadvisors.com/lhaacademy.com
About LHA Alliance
The LHA Alliance is the professional certification, membership association, and educational resource created as an initiative of LHA Realty, the residential advisory arm of Luxury Hospitality Advisors.
About LHA Academy
LHA Academy is the educational division of LHA Alliance, offering specialized courses that bring hospitality expertise into real estate practice.
Source: Luxury Hospitality Advisors
Filed Under: Real Estate
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