City of San José
Emergency Operations Center
Rosario Neaves, Director of Communications/EPIO; 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)
COUNTYWIDE CORONAVIRUS INFORMATION: Our partners at Santa Clara County Public Health continue to publish confirmed daily numbers of infections, deaths, and other pertinent info. Visit the County's Novel Coronavirus (COVID-19) page for details.
Updates on City of San José Services and/or Operations
- Happy Hollow Park & Zoo Blog: Happy Hollow continues to provide its animals with excellent, dedicated, and professional care despite being closed to the public. We've looked to them for some tips to share on getting through COVID-19 and here's what we think they're trying to teach us. Fire Department/Bureau of Fire Prevention: The City's Permit Center, including the Bureau of Fire Prevention, remains closed to the public as of March 17, 2020. Fire Prevention personnel are working remotely to conduct plan review and other essential services. Inspections have been temporarily suspended while an alternate method for providing these services is developed. Please view our Remote Procedures webpage for further details and instructions on how to submit materials for review.
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A person's risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.
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