Trending...
- California: Governor Newsom signs legislation 7.3.25
- California: Governor Newsom proclaims Independence Day 2025
- New Release: 'The Invisible Alternative' Unveiled by Atrisk Corporation, Resilient
The in-person and streaming event features customer experience and AI experts ready to inspire customer support leaders to transform their strategies.
SAN FRANCISCO, Aug. 18, 2022 /PRNewswire/ -- Forethought, the human-centered AI platform, today announced the agenda for its upcoming virtual Forward conference taking place on Sept. 8, 2022. The event, curated for customer support leaders, will be available virtually in addition to an in-person component in San Francisco.
Forward is the premier customer experience event for businesses eager to redefine customer experience with scalable yet human-centered support solutions. With more than 20 experts leading and speaking, three inspiring tracks, and a celebrity fireside chat, audiences don't want to miss this exciting event.
The conference begins with a welcome and opening keynote from Forethought CEO Deon Nicholas and guest Brandon Savage, VP of Customer Experience at Upwork. The opening keynote, celebrity fireside, and closing keynote will be live and in person. The remaining session content will be streamed to virtual attendees. Participants can choose from three tracks: Lead (for executives), Connect (for customer experience professionals) and Create (Forethought product-focused track).
More on The Californer
Forethought developed Forward for customer support industry stakeholders and will deliver best practices, learnings, AI advancements, and more.
The event features notable industry thought leaders, including Dan Gingiss, "The Experience Maker®"; Myra Golden, a customer experience designer and training partner to Fortune 500 companies; Chris Manning, renowned NLP luminary and Professor of Computer Science and Linguistics at Stanford University; and Sabina Pons, a top-100 customer success strategist. The event will also include a fireside chat with a surprise celebrity guest, the details of which will be announced next week.
"These experts bring rich experience, innovation, and excitement to the customer support and success conversation. Attendees will appreciate their commentary and will certainly walk away with new ideas about how to be more customer-centric and what tools businesses need to do this well consistently," Ryan Van Wagoner, Forethought's Head of Marketing, said of the lineup.
The event is poised to be anything but a typical virtual conference, with a DJ and interactive components. Whether participants are onsite or online, they'll be able to learn, network, and have fun.
More on The Californer
"Forward brings together the top minds in customer experience who will share their perspectives on transforming the entire customer support journey," Nicholas said. "It's a full day of inspiring ideas. We're excited to see how attendees can implement these now to help overcome the challenges that organizations face in connecting with and engaging customers."
The complete agenda and registration for Forward are available at forward.forethought.ai.
ABOUT FORETHOUGHT
Launched in 2018, Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought's products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform.
SOURCE Forethought
SAN FRANCISCO, Aug. 18, 2022 /PRNewswire/ -- Forethought, the human-centered AI platform, today announced the agenda for its upcoming virtual Forward conference taking place on Sept. 8, 2022. The event, curated for customer support leaders, will be available virtually in addition to an in-person component in San Francisco.
Forward is the premier customer experience event for businesses eager to redefine customer experience with scalable yet human-centered support solutions. With more than 20 experts leading and speaking, three inspiring tracks, and a celebrity fireside chat, audiences don't want to miss this exciting event.
The conference begins with a welcome and opening keynote from Forethought CEO Deon Nicholas and guest Brandon Savage, VP of Customer Experience at Upwork. The opening keynote, celebrity fireside, and closing keynote will be live and in person. The remaining session content will be streamed to virtual attendees. Participants can choose from three tracks: Lead (for executives), Connect (for customer experience professionals) and Create (Forethought product-focused track).
More on The Californer
- First Partner highlights apprenticeship program helping underrepresented youth break into careers in California's iconic entertainment industry
- Stuck Doing Math or Figuring Out Life's Numbers? Calculator.now Makes It Stupidly Simple
- Cal State LA secures funding for two artificial intelligence projects from CSU
- Colbert Packaging Announces WBENC Recognition
- New Mobile Car Detailing Platform Connects Drivers with On-Demand Local Pros
Forethought developed Forward for customer support industry stakeholders and will deliver best practices, learnings, AI advancements, and more.
The event features notable industry thought leaders, including Dan Gingiss, "The Experience Maker®"; Myra Golden, a customer experience designer and training partner to Fortune 500 companies; Chris Manning, renowned NLP luminary and Professor of Computer Science and Linguistics at Stanford University; and Sabina Pons, a top-100 customer success strategist. The event will also include a fireside chat with a surprise celebrity guest, the details of which will be announced next week.
"These experts bring rich experience, innovation, and excitement to the customer support and success conversation. Attendees will appreciate their commentary and will certainly walk away with new ideas about how to be more customer-centric and what tools businesses need to do this well consistently," Ryan Van Wagoner, Forethought's Head of Marketing, said of the lineup.
The event is poised to be anything but a typical virtual conference, with a DJ and interactive components. Whether participants are onsite or online, they'll be able to learn, network, and have fun.
More on The Californer
- Over the past three months, California seized $476 million worth of unlicensed cannabis products
- California scores more clean energy records: 9 in 10 days this year partially powered by 100% clean energy
- "Mobile Suit Gundam" Takes Over San Diego Comic-Con 2025
- DivX Empowers Media Enthusiasts with Free Expert Guides for Advanced MP4 Management
- Assent Expands Executive Team to Accelerate Global Growth & Innovation
"Forward brings together the top minds in customer experience who will share their perspectives on transforming the entire customer support journey," Nicholas said. "It's a full day of inspiring ideas. We're excited to see how attendees can implement these now to help overcome the challenges that organizations face in connecting with and engaging customers."
The complete agenda and registration for Forward are available at forward.forethought.ai.
ABOUT FORETHOUGHT
Launched in 2018, Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought's products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform.
SOURCE Forethought
Filed Under: Business
0 Comments
Latest on The Californer
- Mystical Insights at the Gregangelo Museum
- Ben Pouladian, CEO of BEP Holdings, to Join ISPE Los Angeles Biomanufacturing Panel
- Raksmart: Promoting Security in Global Hosting Service
- $14M Expansion Deal with Famed David Lloyd Highlights Rebrand of Sports, Entertainment and Gaming Innovation by AI Driven, Online Fan Engagement Co
- Local Pub Grows Unique Community Ownership Program
- Heartfelt Dreams Foundation Launches Campaign to Build CHD Hospital
- California: Acting Governor Eleni Kounalakis proclaims Disability Pride Month
- CHRIS EDMONDS JOINS CITY NATIONAL BANK AS EXECUTIVE VICE PRESIDENT, HEAD OF COMMERCIAL AND NATIONAL CORPORATE BANKING
- Radarsign Tackles Intersection Safety with Launch of Grid-Free Solar LED Stop Sign
- California: $35 million to law enforcement partners to keep communities safe from impaired driving
- Curtis Sergeant's Book The Only One Continues to Equip Christians to Live Fully in by and for God
- IFYA Announces New Froyo Heaven Art Contest
- BKM Capital Partners Publishes Case Study on Hughes Airport Center, Showcasing Strategic Value-Add Execution in Las Vegas
- Miami Real Estate Agent Drastically Increases Interest In Homes
- Adostics & Genmega Announce the Introduction of A-POD
- Auto Careers Online Secures Top Dealers' Choice Award for Eighth Consecutive Year
- MANTL Becomes First Fintech to Offer Plaid Layer
- LIB and Nidec Rejoin Forces for Giant TH-0098 Temperature Humidity Test Chamber
- California: Governor Newsom commits $101 million to jumpstart critical rebuilding efforts after LA Fires
- Stash Proof Launches Free Shipping on All Orders Nationwide