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City of San José
Emergency Operations Center
Carolina Camarena/Vicki Day, City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 or 408-535-3500
Updates on City of San José Services and/or Operations
- Two Happy Hollow Play Areas Reopening on Tuesday, April 27: Following County and State guidelines, Happy Hollow Park & Zoo is excited to announce the reopening of Redwood Lookout and Adventure Grove play areas on Tuesday, April 27. Use of the play areas will be included with every Walk Through the Zoo reservation. To avoid crowding and allow everyone to enjoy the space, play areas will be accessible at a limited capacity for 30-minute sessions along the one-way, self-guided walking path. Visitors are responsible for ensuring their children are playing safe and following all posted rules. Learn more about using the play areas and make your reservation for Walk Through the Zoo!
- Volunteers Needed For Vaccination Event on April 16: Help our community get vaccinated. The City of San José, Santa Clara Valley Medical Center, and AACI are coordinating a vaccination event on Friday, April 16, targeted at helping our unhoused population stay safe. The event is from 8 a.m. to 4 p.m. You must sign up for a minimum two-hour volunteer shift and training will be provided. Fill out the volunteer form at Silicon Valley Strong and check the April 16 event box under the "Availability" section.
- Scholarship-Qualifying Families Registration for COVID-Modified Summer Camp Opens on April 19: The Parks, Recreation and Neighborhood Services Department introduces two new Camp San José Strong programs for children ages three to 12. Registration begins on April 19 for families who currently participate or qualify for the Citywide Scholarship Program.
Scholarships are still available for families and individuals who meet the qualifications. Families must apply in-person at a community center and scholarships can be used at any program location. For more information or to register for programs, contact a community center listed on our page.
Camps will be offered at various community center, library and park locations throughout the City of San José. Camp San José Strong, for children ages five to 12, is a full-day option with each session running for one week. Camp San Jose Strong Jr., for children ages three to five, is a half-day option with each session running for one week.
- Funeral Assistance from FEMA: The Federal Emergency Management Agency (FEMA) is now accepting applications for funeral assistance for COVID-19 related funeral expenses incurred after Jan. 20, 2020. To be eligible, the death must have occurred in the United States, including the U.S. territories, and the District of Columbia and:
- The death certificate must show the death was because of COVID-19;
- The applicant must be a U.S. citizen, non-citizen national, or qualified alien who had funeral expenses; and
- The person who died did not have to be a U.S. citizen, non-citizen national, or qualified alien.
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To begin the application process, call FEMA's COVID-19 Funeral Assistance Helpline at 844-684-6333 | TTY: 800-462-7585. The helpline is available Monday through Friday from 6 a.m. to 6 p.m. PST. Read the checklist of required documents prior to your call. FEMA has not set a deadline to apply at this time. Learn more by visiting FEMA's website or view a video of the process.
Find funeral assistance information in your language: 中文 | Español | Kreyòl Ayisyen | 한국어 | Tiếng Việt |Français | عربي | हिन्दी (https://www.fema.gov/hi/disasters/coronavirus/economic/funeral-assistance) | Português (https://www.fema.gov/pt-br/disasters/coronavirus/economic/funeral-assistance) | Pусский (https://www.fema.gov/ru/disasters/coronavirus/economic/funeral-assistance) | Tagalog (https://www.fema.gov/tl/disasters/coronavirus/economic/funeral-assistance) | Bengali (https://www.fema.gov/bn/disasters/coronavirus/economic/funeral-assistance/faq)
Beware of scams: FEMA will not contact anyone until they have called FEMA or have applied for assistance.
- Additional Activities Allowed April 15: The California Department of Public Health recently released updates to the state's reopening framework which will allow additional activities to resume with modifications effective Thursday, April 15. View the updated sector chart (https://www.cdph.ca.gov/Programs/CID/DCDC/CDPH%20Document%20Library/COVID-19/Dimmer-Framework-September_2020.pdf) to see which activities and businesses are allowed in each tier.
- Vaccine Eligibility Expands to 16+: Effective immediately, all individuals age 16 and older who live or work in Santa Clara County are eligible to make an appointment to be vaccinated against COVID-19. A significant increase in vaccine supplies has allowed the County Health System to release tens of thousands of additional vaccine appointments over the remainder of this week, and many more will be made available next week. To schedule an appointment visit www.sccfreevax.org or with your healthcare provider. Insurance and immigration status do not impact your eligibility for the vaccine.
- Stay Vigilant, Stay Safe: With expanded vaccinations and many activities resuming, we are close to the finish line, but let's not drop the ball now. The County's public health officials continue urging community members to consistently use face coverings, even if vaccinated, and continue to get tested. Testing is available seven days a week. There are many options, including appointment or walk-in, drive-through or walk-up. Frontline workers should get tested at least once a month and continue testing even after vaccination. Make appointments at www.sccfreetest.org.
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- Appointments Available for Testing This Week: Appointment-based testing continues at the Santa Clara County Fairgrounds, with rotating appointment-only city sites this upcoming week in Campbell and Palo Alto. Walk-ins continue to be accepted at standing pop-up sites in Gilroy and San José. Mobile testing buses will be in San José and Campbell.
Appointments can be made starting seven days in advance of the testing date until all slots are reserved at www.sccfreetest.org. Appointment-based testing is also available in San José at the Fairgrounds, with appointments now available five days in advance. Testing is free at all these sites.
Appointment-Based Testing Sites — Make an appointment by visiting www.sccfreetest.org and clicking on "Schedule an Appointment Today". Text message results are available at appointment-based County of Santa Clara testing facilities.
- San José
Santa Clara County Fairgrounds Parking Lot A
344 Tully Rd., San José, CA 95111 (across from the blue arch)
Drive-through, bike, or walk-up appointments
Wednesday through Thursday, April 14 to April 15, 7 a.m. to 6:30 p.m.
Friday, April 16, 11 a.m. to 6:30 p.m.
Saturday through Sunday, April 17 to April 18, 9 a.m. to 3:30 p.m.
Campbell Orchard City Banquet Hall
1 W. Campbell Ave., Campbell, 95008
Thursday, April 15, 9:30 a.m. to 4 p.m.
- Palo Alto
El Palo Alto Room, Palo Alto – Mitchell Park
3700 Middlefield Road, Palo Alto, 94303
Friday, April 16, 9:30 a.m. to 4 p.m.
- San José
- Pop-Up Testing Sites: No appointments needed and only for people without symptoms. Testing done by saliva collection.
- San José
Emmanuel Baptist Church
467 N. White Rd., San José, 95127
Wednesday to Friday, April 14 to April 16, 9 a.m. to 4 p.m.
South County Annex (formerly Del Buono Elementary)
9300 Wren Ave., Gilroy, 95020
Wednesday to Friday, April 14 to April 16, 10 a.m. to 4:30 p.m.
- San José
- Mobile Testing Bus Sites: Testing by appointment, but drop-in may be available if space allows. Registration for a patient ID is needed for this mobile bus testing and can be done online at lhi.care/covidtesting or by phone at 1-888-634-1123.
- San José
OptumServe Mobile Testing Bus at Costco Business Center
2376 S. Evergreen Loop, San José, 95122
Thursday, April 15, 10 a.m. to 6 p.m.
OptumServe Mobile Testing Bus at Rosemary Elementary
401 W. Hamilton Ave., Campbell, 95008
Saturday, April 17, 10 a.m. to 6 p.m.
County test sites provide COVID-19 tests free of charge, regardless of immigration status, and no doctor's note is needed. For people without COVID-19 symptoms, the County currently offers indoor and drive-through sites. People with symptoms are directed to drive-through sites to reduce the chance of getting others sick.
All healthcare systems are required by the County order to offer free testing to symptomatic persons, persons who have been exposed to a confirmed COVID-19 case, and all essential workers. For more information on testing rights, see our Frequently Asked Questions page (https://www.sccgov.org/sites/covid19/Pages/order-health-officer-faq-06-15-20.aspx).
All test sites are mapped on the County's website at www.sccfreetest.org. The site is available in English, Spanish, Vietnamese, Chinese, and Tagalog. Information is also available by calling 2-1-1.
- San José
Esta información está disponible en español en www.sanjoseca.gov (https://www.sanjoseca.gov/news-stories/news/emergency-notifications/notificaciones-de-emergencia).
Thông tin này có sẵn bằng Tiếng Việt trên trang: www.sanjoseca.gov (https://www.sanjoseca.gov/news-stories/news/emergency-notifications/thong-bao-khan-cap).
這信息將以中文提供在 www.sanjoseca.gov (https://www.sanjoseca.gov/news-stories/news/emergency-notifications/chinese-flash-reports)
A person's risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.
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