City of Long Beach Seeks Feedback on Procurement Process Via Vendor Engagement Survey
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Long Beach, CA ~ The City of Long Beach Department of Financial Management is asking vendors to participate in a Vendor Engagement Survey. The survey, which launched on May 8 and closes on June 2, is available in English, Spanish, Khmer and Tagalog. It was sent to over 25,000 vendors registered with the City and targeted outreach was conducted to active contractors via its departments, prospective vendors via business associations, business navigators and community-based organizations, and the broader community through City Council offices and social media.

The survey aims to identify barriers faced by prospective and current vendors, improve vendor outreach especially to Long Beach businesses, and prioritize and design solutions to increase opportunities for contracting. The City has undertaken an Extreme Procurement Makeover - a comprehensive initiative to remake its procurement systems and processes - in collaboration with the Harvard Kennedy School Government Performance Lab (GPL). This project has focused on increasing outreach and responsiveness to vendors as well as launching the City's new e-procurement portal, Long Beach Buys.

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Michelle Wilson, Purchasing Agent at the Department of Financial Management said: "We are committed to making sure that our procurement process is efficient, equitable and strategic so that we can better serve our residents and businesses. We hope that this survey will help us gain valuable insights into how we can improve our services for our vendors."

For more information or technical questions regarding the survey respondents should contact lbpurchasing@longbeach.gov or Michelle Wilson at 562.570.8921 or Michelle.Wilson@longbeach.gov for media inquiries.

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