John Muir Health and Ambience Healthcare Launch End-to-End Epic EHR Integrations with Generative AI
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SAN FRANCISCO, Nov. 14, 2023 ~ John Muir Health (JMH) and Ambience Healthcare have announced a collaboration today, launching a generative AI platform that is fully integrated with Epic's electronic health record (EHR). This integration was built in a record two weeks and will enable Ambience's AI medical scribe and suite of generative AI products to read from and write information directly to Epic on behalf of and under the oversight of JMH clinicians.

JMH Chief Medical Information Officer, Dr. Priti Patel, and JMH Chief Strategy Officer, George Sauter, began searching for an AI partner due to the potential of AI in healthcare to support clinicians, improve the patient experience and reduce documentation burden. After rigorous evaluation of various solutions on the market, they decided to launch a collaboration with Ambience as they were the only vendor who could robustly navigate all of their clinical specialties. Working closely with Ambience and their colleagues at Epic, they are already seeing the technology revolutionize the patient and clinician experience at John Muir Health.

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Clinicians at JMH will soon be able to view their Epic schedules directly in the Ambience app, record their visits with Ambience AutoScribe on desktop or mobile, and immediately view and edit AI-generated documentation directly inside Epic. This rapid deployment speed has enabled JMH to go live with 50 providers across eight different clinical specialties, targeting a full rollout across all of the health system's service lines by the end of the year. Currently, full-time clinicians at JMH are leveraging Ambience to save an average of 1-2 hours per day on EHR documentation which has resulted in a significant reduction in "pajama time" — documentation work after hours and on weekends — while also improving documentation quality.

The team at JMH has also noticed a growing optimistic outlook for the future of practicing medicine due to feedback from providers such as "I had a very busy morning, and everything went great! All of my notes are done which is a first" from Urologist or "AutoScribe rekindles the joy in medicine" from Urgent Care Physician.

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Ambience Healthcare offers a powerful suite of AI tools designed to support clinicians before during and after appointments including AutoScribe - A real-time medical scribe that generates comprehensive notes across all clinical specialties; AutoCDI - A point of care CDI assistant that analyzes conversations; AutoAVS - An after-visit summary tool that generates comprehensive educational handouts for patients; all tailored specifically to each visit translated into their language of preference.

John Muir Health is leading the charge for organizations to leverage AI to significantly reduce documentation burden while improving patient experience. With this collaboration between John Muir Health & Ambience Healthcare it is clear that healthcare is being revolutionized through Artificial Intelligence technology.

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