What Harvard and McKinsey Got Right About Cleaning: A-One Janitorial Puts Research Into Practice
The Californer/10322227

NEWPORT BEACH, Calif. - Californer -- With operations across ten states and growing demand in regulated markets, A-One Janitorial LLC is demonstrating why self-performing W-2 teams deliver unmatched results. Backed by leading insights from Harvard Business School and McKinsey & Company, the Newport Beach–based firm—led by Ken Alston of Newport Beach—has built a national platform around a simple idea: self-performing W-2 teams deliver better outcomes.

"From healthcare environments to federal institutions, we've built A-One around a simple but powerful idea: do the work yourself, and do it well," said Ken Alston, President of A-One Janitorial. "When every team member is a trained employee—not a subcontractor—you get consistency, pride of ownership, and results that scale."

Research supports the approach:

- Harvard Business School (2022) found that companies using self-performing teams experience 31% fewer service defects and 23% higher client retention than those relying on subcontractors.

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- A McKinsey & Company workforce report (2021) concluded that organizations with strong internal labor alignment outperform peers by 15–25% across KPIs and customer satisfaction.

A-One Janitorial applies this model across ten states, providing high-compliance cleaning to Fortune 500 companies, federal agencies, and healthcare facilities. The company exclusively employs W-2 staff and maintains a strict no-subcontractor policy, enabling it to meet the standards of mission-critical and regulated environments. Operational excellence is reinforced through a vertically integrated management structure, on-site quality inspections, timekeeping and reporting tools, and OSHA and site-specific safety training.

With recent expansion into Arkansas, Colorado, Montana and Louisiana, A-One is bringing its research-backed model to underserved secondary markets—delivering big-city quality with small-market responsiveness.

The company's success has drawn national media attention, with Ken Alston and A-One Janitorial featured on ABC, NBC, CBS, and FOX for their role in raising industry standards in secure environments.

For more information, please contact us at www.aonejanitorial.com.