San Jose: FLASH REPORT #138 - COVID-19 Response and Recovery
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The following is information about the City of San José's response to slow and reduce the spread of COVID-19 and support our most at-risk communities.

SOURCE:
City of San José
Emergency Operations Center

Contact:
Carolina Camarena/Colin Heyne, City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 or 408-535-3500

Email:
News/Media: EOC_PIO@sanjoseca.gov
Residents: 311@sanjoseca.gov
Businesses: covid19sjbusiness@sanjoseca.gov
Non-Profits: covid19sjcbo@sanjoseca.gov

Santa Clara County Returns to Purple Tier Restrictions: On Monday, Nov. 16, just as Santa Clara County was preparing to return to the Red Tier of COVID restrictions, California Governor Newsom announced that along with most California counties, Santa Clara County would be required to go back to the restrictions of the most severe tier – Purple . This measure is being taken to restrict the spread of the virus.

The State's guidance for Purple Tier operations provides detailed information on the restrictions. Some important restrictions to note include:
  • No indoor dining
  • No indoor gatherings
  • No bar operations indoors, and outdoors only with food service
  • No indoor museums, zoos, etc.
  • Gyms and fitness centers may only operate outdoors
  • Retail allowed indoors with restriction to 25% capacity
  • Personal care services allowed indoors, guidance applies

Learn more about the impact of COVID-19 in Santa Clara County at https://www.sccgov.org/sites/covid19/Pages/home.aspx

Updates on City of San José Services and/or Operations

There will be no Flash Report on Wednesday, November 25. The City will resume Flash Reports on December 2.
  • City Manager Update to Council: City Manager Dave Sykes presented an update to the City Council during Item 3.1 yesterday, Nov. 17 regarding the City's response to COVID-19. Dave and officials from the Emergency Operations Center (EOC) provided information on the recent Public Health Order and the City's move from Stage 8 to Stage 6; updates on crime during COVID-19, the Strategic Communications Plan, and the EOC budget rebalancing and 2021 Funding Strategy; and a preview to the Citywide Roadmap. The full City Council meeting can be watched on the City's YouTube Channel.
  • City Holidays on November 26-27: The City's EOC will continue operating while most noncritical City services will be closed in observance of the Thanksgiving Day holiday. Public safety and utility services will operate during the holiday.
    • Customer Contact Center (San José 311): The City's Customer Contact Center will be closed. An answering service will provide information and assistance to callers on Nov. 26-27. Non-emergency requests requiring follow-up will be routed to the proper department and handled during open business hours.
    • Library and Community Centers: City community centers and libraries remain closed due to the current pandemic. Library items can be requested through the SJPL Express Pickup program. However, this service will not be available on Nov. 26-27.
    • San José Regional Parks: The following parks and parking lots will be closed on Nov. 26-27: Almaden Lake, Emma Prusch Farm and Lake Cunningham. Neighborhood parks will remain open. Residents are advised to follow Santa Clara County's physical distancing orders, avoid gathering or engaging in group activities, and comply with all county and state health guidelines while using parks. For up to date information on seasonal closures, visit https://bit.ly/prns-seasonals.
    • Garbage and Recycling Service: Garbage and recycling service collection scheduled on or after Thanksgiving day will be one day later that week. Set out carts and bins by 6 a.m. on collection day. Residents can contact their garbage, recycling, or yard trimmings company to report missed collections, damaged carts, or to change cart size. Visit www.sjenvironment.org/lookup to locate your collection companies.
    • San José Food Distribution: Note the following food and meal distribution changes. All programs will be closed on Nov. 26-27. Participants are encouraged to check with their program to receive shelf stable meals in advance for the Senior Nutrition Program, Meals on Wheels, Great Plates Delivered, and Rock'N'Learn.

      More on The Californer
      On Monday's, residents can access updated weekly food distribution information via the Food distribution map. The next update will be released on Nov. 23. We encourage you to check with the site for current days and hours as information may change or be updated by the food-providing agency due to the upcoming Holiday.

      To get food:
      • Call 2-1-1, a 24-hour, multilingual service;  
      • Text your zip code to 89821;  
      • Call 800-984-3663, Second Harvest of Silicon Valley's toll-free hotline
        or  
      • Text GETFOOD to 408-455-5181 to request assistance
  • San José Fire Department PSAs: Every year, roughly 200,000 Americans are hospitalized due to severe flu and approximately 36,000 die from flu-related illnesses. The flu shot is a safe, effective way to reduce your chance of ending up in the hospital. San José firefighters share more information about why it's important to get your annual flu shot in the following PSA videos in English, Spanish and Vietnamese.  
  • Upcoming Regional Virtual Business Event Supports Diversity and Recovery: The online Silicon Valley Heritage EXPO on Nov. 20 is a digital event to stimulate commerce while showcasing the best of the area's diverse cultures through food, arts and crafts, entertainment, and business. The event is designed to provide support, information and community to businesses in San José affected by the pandemic. Free to the first 500 businesses who register, the event incorporates a marketplace to help our region's entrepreneurs. Performers Lenny Williams of Tower of Power, SF Giants Baseball announcer Renel Brooks, and fashion designer Debbie Nghiem will be on the main stage. The EXPO will culminate in a "live" networking via Zoom. All businesses are invited by the Silicon Valley Black Chamber of Commerce, the Silicon Valley Coalition of Ethnic Chambers and the City of San José to register for the event at https://svheritageexpo.com/.
  • Happy Hollow Welcomes Back Guests with New Reservation System: Guests can now book reservations to Walk through the Zoo, the first phase of Happy Hollow Park & Zoo's reopening. Reservations are available for dates starting Tuesday, Nov. 24. Members and guests can secure their visits by reserving available timeslots online. To help keep guests, animals and staff safe, visitors are asked to read the Zoo's new FAQ before making a reservation. During the first phase of reopening, a one-way, outdoor walking path through the zoo and a new virtual tour allows guests to learn about animals from across the globe and their conservation in the wild. In http://happyhollow.org/faq/addition to timed entry and capacity limits, all guests and staff must wear face coverings and participate in a quick health screening upon entry. Happy Hollow's operations are not affected by the recent Purple Tier change, as the zoo's capacity limits exceed the current health and safety standards for outdoor zoos. Learn more at www.happyhollow.org.
  • Recreate Responsibly this Holiday Season: The City of San José's 323 outdoor parks, trails and open spaces provide accessible wellness benefits for people of all ages and walks of life. Visitors who use these facilities are reminded to be safe and recreate responsibly to slow and reduce the spread of COVID-19 and help keep parks and amenities open. Those seeking to connect with nature and improve physical and mental health at a park must do their part by safely adhering to all State and County health guidelines. Visitors must keep a six foot distance from others, keep groups within households, and routinely sanitize and wear face coverings, especially when using amenities like playgrounds, exercise equipment or picnic areas. To learn more, visit www.sccgov.org/sites/covid19.

COVID-19 Testing, Tracing, and Support Services

If you need a COVID-19 test, don't wait! A high rate of testing helps identify and stop the spread of COVID-19 cases, and is one of the factors that is helping our county reopen under the new State regulations. Some testing sites are listed below, but there are many more throughout the county. For a full list of COVID-19 testing sites in Santa Clara County, go to www.sccfreetest.org or call 2-1-1.

The County offers support options for people who test positive or have been in contact with someone who is COVID-19 positive. If you need help with food, bills, or a place to stay while you isolate or quarantine, please call 408-808-7770 to learn about support services from the County of Santa Clara.
  • Appointments Available for Testing in San José, Campbell, Los Altos, and Palo Alto: Getting tested for COVID-19 is convenient and easy. This coming week, County-operated testing sites at the Fairgrounds and at the rotating city-based testing sites will now include a test for influenza, offering an added benefit to patients with no additional cost, inconvenience, or additional procedure. These combination tests are also available at SCVMC's clinics for those showing symptoms. Residents can book an appointment for the Fairgrounds or the city sites in Vietnamese (https://scl.fulgentgenetics.com/appointment/screen/landing?ln=vn), Chinese (https://scl.fulgentgenetics.com/appointment/screen/landing?ln=zh), Spanish (https://scl.fulgentgenetics.com/appointment/screen/landing?ln=es), or English (https://scl.fulgentgenetics.com/appointment/screen/landing). Visit www.sccfreetest.org for additional information.
  • Pop-Up Testing Sites: No appointment needed. Walk-up.
    • San José
      Emmanuel Baptist Church
      467 N. White Rd., San José, 95127
      Tuesday-Friday, Nov. 17 – Nov. 20, 11 a.m. to 5:30 p.m.

    • Gilroy
      South County Annex (formerly Del Buono Elementary)
      9300 Wren Ave., Gilroy, 95020
      Tuesday-Friday, Nov. 17 – Nov. 20, 11 a.m. to 5:30 p.m.
  • Additional Community-Based and State-Operated Testing Options: Roots Community Health Center and Gardner Health Services offer free, community-based drop-in COVID-19 testing events every Wednesday. Asian Americans for Community Involvement (AACI) provides similar community-based testing every Friday at their Story Road site. See below for specific testing locations. No appointments are necessary and all individuals are served regardless of insurance or immigration status. In addition, there are four testing sites operated by State contractors, Verily and OptumServe. These sites are free, but require appointments. Verily's "Project Baseline" testing locations are primarily drive through sites; while the OptumServe sites are walk-up.
    • Roots Community Health Center
      Antioch Baptist Church parking lot
      268 E. Julian St, San José, 95112
      Every Wednesday from 10 a.m. to 3 p.m.
      Visit the Roots Community Health Center (https://rootsclinic.org/covid-19-testing-south-bay/) to pre-register or call 408-490-4710

    • Gardner Health Services
      Mexican Heritage Plaza
      1700 Alum Rock Ave., San José, 95116
      Every Wednesday from 1 p.m. to 7 p.m.
      For more information, call 408-457-7100

    • AACI Health Center
      Story Road Clinic
      749 Story Rd., #50, San José, 95122
      Every Friday from 9 a.m. to 12 p.m.
      For more information, call 408-975-2763

    • Verily's Project Baseline
      Independence High School and Mount Pleasant High School
      617 N. Jackson Ave., San José, 95133 and 1750 S. White Rd., San José, 95127, respectively
      Monday-Friday from 12 p.m. to 6 p.m. and on Sundays from 9 a.m. to 1 p.m.
      For more information, visit Verily's Project Baseline (https://www.projectbaseline.com/study/covid-19/)

    • OptumServe
      James Lick High School, 2951 Alum Rock Ave.
      Tuesday through Saturday from 7 a.m. to 7 p.m.
      For more information, visit OptumServe (https://lhi.care/covidtesting) or call 888-634-1123 to schedule an appointment.

Updates from the County of Santa Clara

Free Flu Shots Every Saturday: The County will continue to offer free flu shots from 9 a.m. to 4 p.m. every Saturday through Dec. 12 (with the exception of Thanksgiving weekend) at the Santa Clara County Fairgrounds. The car entrance for general parking at the Fairgrounds site is Gate D, 2542 Monterey Rd., San José. No appointments are needed. Masks are required and all are welcome regardless of insurance or immigration status. Flu shots are recommended every year, but they are even more critical in the time of COVID. Get your flu shot right away to prevent catching the flu and spreading it to coworkers, family members, or people you live with. For more information in multiple languages see here: English (https://www.sccgov.org/sites/phd/DiseaseInformation/Influenza/Pages/flu-home.aspx), Spanish (https://www.sccgov.org/sites/phd/DiseaseInformation/Influenza/Pages/flu-es.aspx), Vietnamese (https://www.sccgov.org/sites/phd/DiseaseInformation/Influenza/Pages/flu-vi.aspx), Chinese (https://www.sccgov.org/sites/phd/DiseaseInformation/Influenza/Pages/flu-zh.aspx). Flu shots are also available at Valley Medical Center pharmacies on weekdays. No appointment is needed. See here for more information (https://www.scvmc.org/patients-and-visitors/for-patients/Pages/Flu-Clinic-Schedule.aspx) and a schedule (https://www.scvmc.org/patients-and-visitors/for-patients/Documents/2020-2021%20Flu%20Clinic%20Schedule.pdf). For those with insurance, under the Affordable Care Act, a flu shot is available without cost as a preventive service from your regular doctor or most pharmacies.

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A person's risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.

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