SDG&E Receives Top Honors for Outstanding Reliability in the West & National System Resiliency Award
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SAN DIEGO, Nov. 14, 2024 ~ San Diego Gas & Electric Company (SDG&E) has once again been recognized for its exceptional reliability by PA Consulting, marking the 19th consecutive year the company has received the prestigious ReliabilityOne® Award for Outstanding Reliability Performance in the Western Region. This year, SDG&E also received the additional System Resiliency Award, highlighting its commitment to robust grid operations and innovations that can adapt to an evolving climate landscape.

The ReliabilityOne® Awards are highly coveted in the industry and are given annually by PA Consulting to utilities that have achieved outstanding reliability performance and have excelled in delivering reliable electric service to their customers. SDG&E's consistent recognition is a testament to its dedication to providing safe, sustainable, and reliable energy to its 3.6 million customers.

Caroline Winn, SDG&E's chief executive officer, expressed her pride in receiving these awards, stating that "reliability and resilience are cornerstones of our mission at SDG&E." She emphasized the company's continuous efforts to evolve technology, refine processes, and implement forward-thinking programs that prioritize customer safety and satisfaction. Winn also credited the company's team for their dedication to placing people first and delivering on their promise of safety and reliability.

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SDG&E's recognition is a result of several key initiatives that have contributed to its exceptional performance. These include advanced wildfire mitigation and grid hardening efforts such as the Wildfire & Climate Resilience Center. This center serves as a hub for research, development, and implementation of innovative solutions to address wildfire risk and increasing climate challenges.

The company also utilizes cutting-edge technology such as the Climate Intelligence Platform and Wildfire Next Generation System (WiNGS) which leverages AI and data modeling to simulate climate scenarios. This assists SDG&E in enhancing grid infrastructure and reducing wildfire risks. Additionally, SDG&E operates one of the nation's most sophisticated weather forecasting networks which provides real-time data to better anticipate and address weather-related threats.

SDG&E's commitment to resilient and sustainable energy solutions is also evident through initiatives such as renewable microgrids. These microgrids supply critical infrastructure and communities with energy during Public Safety Power Shutoff (PSPS) events, supporting continuity and the use of renewable energy. The company's "Path to Net Zero" roadmap outlines strategies to help achieve California's ambitious emissions reduction targets through cleaner energy sources and carbon removal.

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Derek HasBrouck, PA Consulting's ReliabilityOne® Program Director, commended SDG&E for its success in maintaining high reliability standards while also innovating in clean energy and grid resilience. He stated that "SDG&E's success truly sets it apart" and congratulated the company on these well-deserved recognitions.

PA Consulting has been analyzing electric utility performance since 1987, making the ReliabilityOne® Awards a highly respected benchmark in the industry. According to their study, ReliabilityOne® participants on average experienced 55% fewer sustained outages, with outages being 70% shorter than the average US investor-owned utility.

SDG&E's consistent recognition by PA Consulting is a testament to its unwavering commitment to providing reliable and resilient energy solutions for its customers. As the company continues to prioritize safety, sustainability, and customer satisfaction, it remains a leader in the industry for its exceptional reliability performance.
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