San Jose: FLASH REPORT #106 - COVID-19 Mitigation and Response
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The following is information about the City of San José's response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.


City of San José
Emergency Operations Center

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations
  • City Council Meeting Canceled Next Week: The San José City Council meeting scheduled for Tuesday, May 26 is canceled, following the Memorial Day holiday. Council will resume the following Tuesday, June 2. Agendas for upcoming City Council meetings can be found on the City's website.
  • Construction Hours Extended Monday through Saturday for Larger Projects: City Manager Dave Sykes signed an Emergency Order on Thursday, May 21 to extend construction hours, 6:00 a.m. to 8:00 p.m., Mondays through Saturdays, for project sites with an approved development permit or other planning approval that are at least 50,000 square feet of development or at least 50 residential units. The emergency order is effective immediately; the order is being brought to the City Council for ratification on June 2 or June 9. For more information, visit:
  • Virtual Neighborhood Census Meeting: On Wednesday, May 27, from 6:30 p.m. to 8:00 p.m., District 5 United will hold a virtual neighborhood meeting open to the public to learn more about the 2020 Census. City and U.S. Census Bureau representatives will present information in English, Spanish and Vietnamese about the 2020 Census, how to participate in it, and answer questions. Register for the meeting here. Complete the census questionnaire from the comfort and safety of your home online (, by phone (844-330-2020) or mail. Make sure to include everyone living and sleeping in your home, including babies, roommates, and friends. By law, the U.S. Census Bureau cannot share individual census responses with others, including federal, state and local agencies, law enforcement, landlords, etc.
  • Public Service Announcement (PSA): Nicole Hoang, Youth Commissioner for the City of San José, reminds us that a person's risk for COVID-19 is not related to race, ethnicity or culture and that we're all in this together. Visit for resources on food and housing. Watch the video on the City of San José's YouTube channel.

Updates from the State and Federal Government

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  • U.S. Census Bureau Workers in Neighborhoods: Starting next week, U.S. Census Bureau workers will be visiting neighborhoods with P.O. boxes that do not receive mail at a physical address to verify addresses and deliver 2020 Census paper questionnaires on doorsteps. Census Bureau workers will not ring doorbells or knock on doors, ask to be allowed inside homes, or request personal information (social security number, credit card or bank account information, donations). This operation is being conducted in accordance with public health guidance and restrictions and the Census Bureau is taking measures to keep staff and communities safe, including providing staff with safety training on social distancing protocols, and outfitting them with Personal Protective Equipment (PPE) like cloth masks and hand sanitizer. Census workers will have a valid ID badge with their photograph, a U.S. Department of Commerce watermark, and an expiration date. Census workers may also carry a Census Bureau bag and other equipment with the Census Bureau logo. For questions about this operation or to verify the identity of a Census worker, please contact the U.S. Census Bureau at 213-314-6500.
  • Pandemic EBT (P-EBT) Card: Families with children who are eligible for free or reduced-price meals at school can get up to $365 per child to buy groceries while schools are closed. Most families with children who receive CalFresh, Medi-Cal, or Foster Care benefits should receive their cards in the mail by May 22. Eligible families who did not receive their P-EBT card by May 22 must apply online before June 30 at to receive benefits. The application takes about five minutes and is available in three languages. Families can apply regardless of immigration status, and the benefits will not count towards public charge.
  • Flyover to Honor Frontline COVID-19 Workers: On Memorial Day Monday, May 25, the California Air National Guard's 129th Rescue Wing from Mountain View will perform a flyover throughout the Bay Area, reaching the South Bay at approximately 12:30 – 12:58 p.m. (allow for a 10-minute window). The flyover demonstrates the United States Air Force's continued support and gratitude of healthcare heroes, first responders and essential workers in the fight against COVID-19. Read the press release for more details and to view the flight path map of specific flyover locations.  

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A person's risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  


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