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City of San José
Emergency Operations Center
Carolina Camarena/Colin Heyne, City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 or 408-535-3500
Updates on City of San José Services and/or Operations
- Housing and Urban Development Expands COVID-19 Homeowner Relief Measures: The U.S. Department of Housing and Urban Development (HUD) is taking steps to protect homeowners from losing their homes during the pandemic. HUD has extended the Federal Housing Administration's (FHA) foreclosure and eviction moratoriums, and expanded COVID-19 forbearance opportunities. Forbearance is an option that provides homeowners with a pause to their monthly payments for a limited period of time. More information is available on the HUD website.
- Big Changes to Paycheck Protection Program: Free Webinar for Small Businesses: The City of San José is hosting a free webinar on Thursday Feb. 25 at 1 p.m. to provide information about the limited-time changes to the Federal Paycheck Protection Program (PPP) loans to help small businesses and nonprofits with less than 20 employees. The new rules and funding formulas are in place for a 14-day PPP application period beginning Wednesday, Feb. 24 at 9 a.m. The categories of businesses and owners eligible in this period have been expanded to include sole proprietors, independent contractors, self-employed individuals, non-citizen business owners with an ITIN, and business owners with non-fraud felony convictions. The Small Business Association (SBA) will be rolling out the new regulations and forms soon. Click here to register for the Feb. 25 webinar. More information can be found in the statement from the White House.
- County of Santa Clara to Allow Additional Outdoor Activities: Because rates of COVID-19 are declining, Santa Clara County officials announced that additional outdoor activities will be allowed effective Feb. 26. Activities authorized under the State order, including some youth and adult sports and performing arts, will be allowed as long as they only occur outdoors where risk of transmission is lower. The revised directives will be posted to the County's website, Facebook, and Twitter in the next few days. The County would like to remind the community that no activities involving multiple households are risk-free, and urges continued wearing of masks, physical distancing, and getting vaccinated when eligible.
- A Snapshot of COVID Relief Funding: Since the start of the pandemic a year ago, the City of San José has responded in many ways to reduce the impacts of COVID-19 on our community. To pay for a swift and strong response, the City has used funding from the state and federal governments, philanthropic organizations, and our own general fund to support our most vulnerable residents and small businesses. Learn more and view a new infographic, explaining where COVID relief funding has gone in San José.
COVID-19 Testing, Tracing, and Support Services
- Vaccine Eligibility Update: Santa Clara County residents in the following work sectors are eligible to receive their vaccines Feb. 28 or later:
- Food and Agriculture: Workers in groceries, pharmacies, convenience stores, and other retail that sells food and/or beverages; restaurant workers, caterers, and food delivery drivers; and farmers, farm and ranch workers, and agribusiness support services.
- Education and Childcare: Workers of public and private childcare establishments (including daycares), pre-K establishments, K-12 schools, colleges, and universities.
- Emergency Services Workers (who cannot practically work from home): Workers in a variety of public safety, disaster response, security, protective services, and animal control functions listed in the state's Emergency Services Sector Index.
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Additionally, residents age 65+ remain eligible to receive their vaccines. Appointments may be made through your regular healthcare provider or through Santa Clara County at sccfreevax.org. Appointment registration forms are available in English, Spanish, Vietnamese, and Chinese (https://vax.sccgov.org/home-zh). Residents can also call Valley Connections at 408-970-2000 for assistance making vaccine appointments. Interpretation services are available. Insurance and immigration status do not impact your eligibility for the vaccine.
- Get Help with Quarantine or Isolating: The County offers support options for people who test positive or have been in contact with someone who is COVID-19 positive. If you need help with food, bills, or a place to stay while you isolate or quarantine, please call 408-808-7770 to learn about support services from the County of Santa Clara.
- Get Tested: If you need a COVID-19 test, don't wait! A high rate of testing helps identify and stop the spread of COVID-19 cases, and is one of the factors that is helping our county reopen under State regulations. Some testing sites are listed below, but there are many more throughout the county. For a full list of COVID-19 testing sites in Santa Clara County, go to www.sccfreetest.org or call 2-1-1.
- Appointments Available for Testing in San José, Los Altos, and Milpitas: Getting tested for COVID-19 is convenient and easy. Appointments can be made at the rotating city-based sites a week in advance, and five days in advance at the ongoing Santa Clara County Fairgrounds operation - visit www.sccfreetest.org. Valley Medical Center testing sites can now provide automated results via text message – often as soon as the day after the test is administered.
- San José
Santa Clara County Fairgrounds Parking Lot A
344 Tully Rd., San José, CA 95111 (across from the blue arch)
Drive-through, bike, or walk-up
Mondays, 7 a.m. to 3 p.m.
Tuesday-Thursdays, 7 a.m. to 6:30 p.m.
Fridays, 11 a.m. to 6:30 p.m.
Saturday-Sundays, 9 a.m. to 3:30 p.m.
- Los Altos
Grant Park Community Center
1575 Holt Avenue, Los Altos, CA 94024
By appointment only for Thursday, Feb. 25, 9:30 a.m. to 4 p.m.
Milpitas Sports Center
1325 E. Calaveras Blvd, Milpitas, CA 95035
By appointment only for Friday, Feb. 26, 9:30 a.m. to 4 p.m.
- San José
- Pop-Up Testing Sites: No appointments needed and only for people without symptoms:
- San José
Emmanuel Baptist Church
467 N. White Rd., San José, 95127
Tuesday to Friday, Feb. 23 – Feb. 26, 9 a.m. to 4 p.m.
South County Annex (formerly Del Buono Elementary)
9300 Wren Ave., Gilroy, 95020
Monday to Friday, Feb. 22 – Feb. 26, 10 a.m. to 4:30 p.m.
- San José
- Mobile Testing Bus Sites: Testing by appointment, but drop-in may be available if space allows. Registration for a patient ID is needed for this mobile bus testing and can be done online at lhi.care/covidtesting or by phone at 1-888-634-1123.
OptumServe Mobile Testing Bus at George Mayne Elementary, 5030 N.
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1st St.,Alviso, 95002
Thursday, Feb. 25, 10 a.m. to 6 p.m.
- San José
OptumServe Mobile Testing Bus at Eastridge Mall
2020 Eastridge Mall Loop, San José, 95112
Saturday, Feb. 27, 10 a.m. to 6 p.m.
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A person's risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.
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