San Jose: FLASH REPORT #186 - COVID-19 Response and Recovery
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The following is information about the City of San José's response to slow and reduce the spread of COVID-19 and support of an equitable recovery to a "Better Normal."


City of San José
Community and Economic Recovery Team

Carolina Camarena / Vicki Day, City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 or 408-535-3500


Updates on City of San José Services and/or Operations
  • San José City Hall, City Offices to Close for Veterans Day: The City's Emergency Operations Center will continue operating while most City services will be closed in observance of the Veterans Day holiday, Thursday, Nov. 11. Public safety and utility services will operate during the holiday.
    • Customer Contact Center (San José 311): The City's Customer Contact Center will be closed on for the holiday. An answering service will provide information and assistance to callers. Non-emergency requests requiring follow-up will be routed to the proper department and handled during open business hours. Visit to request many City services and search for FAQs.

    • San José Public Libraries:  All library branches including the Dr. Martin Luther King Jr. Library will be closed for the holiday. The Library's online collection, eLibrary card registration, eLearning resources, and streaming services are always available at

    • San José Community Centers and Regional Parks: All City community centers will be closed for the holiday. There are no park closures. Stay up to date on seasonal closures.

    • Garbage and Recycling Service: Garbage and recycling service collection scheduled for Thursday, Nov. 11, will occur as usual. Visit to report missed collections, damaged carts, or to change cart size. Visit to locate your collection companies.

    • San José Clean Energy Customer Contact Center: San José Clean Energy's (SJCE) customer contact center (833-432-2454) will be closed for the holiday. Customers can use the automated answering service 24/7, email or visit
  • San José International Airport: International travelers 2 years of age or older entering the U.S. are now required to provide proof of negative COVID-19 test or documentation of recovery from COVID-19. Airlines must confirm the negative test result or documentation of recovery for all passengers before boarding. The rules include those who have been vaccinated:
    • Fully vaccinated: The viral test must be conducted on a sample taken no more than three days before the flight's departure from a foreign country if you show proof of being fully vaccinated against COVID-19.

    • Not fully vaccinated: The viral test must be conducted on a sample taken no more than one day before the flight's departure from a foreign country if you do not show proof of being fully vaccinated against COVID-19.

    Those who have recently recovered from COVID-19 may instead travel with documentation of recovery from COVID-19 (i.e., your positive COVID-19 viral test result on a sample taken no more than 90 days before the flight's departure from a foreign country and a letter from a licensed healthcare provider or a public health official stating that you were cleared to travel).
  • San José Public Library Hours Are Expanding: Starting today, November 10, the San José Public Library is expanding hours at branch libraries and the Dr. Martin Luther King, Jr. Library. Branch hours will expand on Wednesdays from 10 a.m. to 7 p.m. King Library hours will expand Mondays and Wednesdays from 10 a.m. to 8 p.m. Hours at the Mt. Pleasant Neighborhood Library remain the same. This is part of a phased approach to increase library access. For more information on the expanded hours, visit
Update from the Federal Government
  • US Department of Labor Sets Vaccination Standard for Private Employers: Last week, the Occupational Safety and Health Administration (OSHA) announced a new emergency temporary standard requiring employers with more than 100 workers to implement a vaccination-or-test requirement by January 4, 2022. Under this new rule, workers at private businesses will have the option to wear a mask at work and submit to weekly COVID-19 testing in lieu of getting vaccinated. Companies must provide paid time off for their employees to get vaccinated and sick leave for side effects as needed. Employers are not required to either pay for or provide tests. Companies that fail to comply with the rule may be subject to fines.
Update from the State of CaliforniaUpdate from Santa Clara County
  • Community Forum Today on Vaccines for 5-11 Years Old: Join the County's virtual community forum Wednesday, Nov. 10, at 2:30 p.m. where you can ask Dr. Solorio-Cortez questions directly about the COVID-19 vaccine for children ages 5-11 years old, and booster shots. The conversation will be hosted live on Facebook: @sccpublichealth and on YouTube: SCCPublicHealth. Questions can be submitted before the webinar by email at or by Facebook Messenger: @sccpublichealth.
COVID-19 Vaccine, Testing, Tracing, and Support Services
  • No Appointment Necessary for COVID-19 Vaccinations: The vaccine clinic locations listed below do not require advance appointments. Vaccines are free, and no insurance or proof of immigration status is required. Anyone age 5 or older is eligible. Staff will be onsite to support language needs and disability access. Individuals seeking vaccination are encouraged to arrive at least one hour before closing time. Additional clinic dates and locations are added frequently, check for the most up-to-date information. For Santa Clara County locations outside of San José, visit the County's vaccinations web page.

    Booster shots are available at all listed sites to those who received Pfizer or Moderna for their second dose at least six months ago and meet CDC eligibility criteria or everyone 18 and older who received the Johnson & Johnson vaccine at least two months ago. Third doses of either the Pfizer or Moderna vaccines are available for severely immunocompromised people at least 28 days after their second dose.

    At the sites where there are **, vaccines for 5-11 are not available.
    • North East Medical Services
      1870 Lundy Ave., San José 95131
      Wednesday and Friday, Nov. 10 and 12, 2:30 to 4 p.m.

    • Sun Pharmacy**
      2559 S. King Rd., San José 95122
      Wednesday-Friday, Nov. 10-12, 9 a.m. to 4 p.m.
      Saturday, Nov. 13, 9 a.m. to 1 p.m.
      **Vaccines for 5-11 not available Wednesday, Nov. 10.

    • Advance San José Pharmacy**
      2331 Montpelier Dr., Suite A-10, San José 95116
      Wednesday-Friday, Nov. 10-12, 9 a.m. to 5:30 p.m.

    • Emma Prusch Farm Park, Multicultural Arts Center
      647 S. King Rd., San José 96116
      Wednesday-Thursday, Nov. 10-11, 12 to 7 p.m.
      Grocery gift cards available for 12+ first/second doses.

    • Los Alamitos Pharmacy**
      1150 N. Jackson Ave., Ste. 3, San José 95116
      Wednesday-Friday, Nov. 10-12, 9:15 a.m. to 5:30 p.m.

    • Tully Medical Clinic Pharmacy**
      1693 Flanigan Dr., Ste. 104, San José 95121
      Wednesday-Friday, Nov. 10-12, 9 a.m. to 6 p.m.
      Saturday, Nov. 13, 9 a.m. to 1 p.m.

    • Medical Offices of Dan Hopner, MD, Rom Romero, PA**
      2060 Aborn Rd., Suite 100, San José 95121
      Wednesday-Friday, Nov. 10-12, 10 a.m. to 2 p.m.

    • Robert F. Kennedy Elementary School
      1602 Lucretia Ave., San José 95122
      Wednesday, Nov. 10, 1 to 6:30 p.m.

    • Tafatolu Church
      2510 Alvin Ave., San José 95121
      Thursday, Nov. 11, 10 a.m. to 5 p.m.

    • Tully Night Market
      880 Tully Rd., San José 95111
      Thursday, Nov. 11, 5:30 to 8:30 p.m.

    • Story Road Hub
      1775 Story Rd., San José 95122

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      Friday, Nov. 12, 3 to 7:30 p.m.
      Saturday, Nov. 13, 9 a.m. to 4 p.m.

    • Franklin Elementary School
      420 Tully Rd., San José 95111
      Friday, Nov. 12, 1:30 to 7:30 p.m.

    • VillageFest
      5700 Village Oaks Dr., San José 95123
      Friday, Nov. 12, 5 to 8 p.m.

    • Latino College Preparatory Academy
      National Hispanic University

      14271 Story Rd., San José 95127
      Saturday, Nov. 13, 10 a.m. to 4 p.m.
  • Appointments Available for Testing This Week: Appointment-based testing continues at locations throughout Santa Clara County. For locations outside of San José, visit the County's COVID-19 testing web page ( Walk-ins continue to be accepted at standing pop-up sites in San José.

    Please visit to make an appointment and find the most up-to-date information. Testing is free at all these sites.
    • Santa Clara County Fairgrounds-Parking Lot A
      344 Tully Rd., San José 95111 (Across from Gate B)
      Thursdays-Mondays, 8:30 a.m. to 3:45 p.m.
      Tuesdays-Wednesdays, 12:30 to 8 p.m.

    • Santa Clara Valley Health Center East Valley
      1993 McKee Rd., San José 95116
      Saturdays and Sundays, 8:30 a.m. to 4 p.m.

    • OptumServe at Valley Water
      5750 Almaden Expy., San José 95118
      Wednesdays, 10 a.m. to 6 p.m.

  • Pop-up Testing Sites: No appointments needed.
    • Bay Area Community Health – Monterey Clinic
      5504 Monterey Hwy., San José 95138
      Wednesdays, 8 to 10 a.m.
      Saturdays, 9 to 11 a.m.

    County test sites provide COVID-19 tests free of charge, regardless of immigration status, and no doctor's note is needed. For people without COVID-19 symptoms, the County currently offers indoor and drive-through sites. People with symptoms are directed to drive-through sites to reduce the chance of getting others sick.

    All healthcare systems are required by the County order to offer free testing to symptomatic persons, persons who have been exposed to a confirmed COVID-19 case, and all essential workers. For more information on testing rights, see our Frequently Asked Questions page (

    All test sites are mapped on the County's website at The site is available in English, Spanish, Vietnamese, Chinese, and Tagalog. Information is also available by calling 2-1-1.
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A person's risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.

Filed Under: Government, City

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