San Jose: FLASH REPORT #194 - COVID-19 Response and Recovery
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The following is information about the City of San José's response to slow and reduce the spread of COVID-19 and support of an equitable recovery to a "Better Normal."


City of San José
Community and Economic Recovery Team

Carolina Camarena / Vicki Day, City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 or 408-535-3500


Updates on City of San José Services and/or Operations
  • San José City Hall, City Offices to Close Jan. 17: The City's Emergency Operations Center will continue operating while most City services will be closed in observance of the Dr. Martin Luther King Jr. holiday on Monday, Jan. 17. Public safety and utility services will operate during the holiday.

    Please note, there will not be a City Council meeting on Jan. 18 due to the Dr. Martin Luther King Jr. Holiday.
    • Customer Contact Center (San José 311): The City's Customer Contact Center will be closed on Monday, Jan. 17. An answering service will provide information and assistance to callers. Non-emergency requests requiring follow-up will be routed to the proper department and handled during open business hours.
    • San José Public Libraries: All library branches will be closed. The Library's online collection, eLibrary card registration, eLearning resources, and streaming services are always available at
    • San José Community Centers and Regional Parks: All City community centers will be closed. There are no park closures. Stay up to date on seasonal closures.
    • Garbage and Recycling Service: Garbage and recycling service collection scheduled for Monday, Jan. 17, will occur as usual. Residents can contact their garbage, recycling, or yard trimmings company, or use SJ 311. Visit to report missed collections, damaged carts, or to change cart size. Visit to locate your collection companies.
    • San José Clean Energy Customer Contact Center: San José Clean Energy's (SJCE) customer contact center (833-432-2454) will be closed on Monday, Jan. 17. Customers can use the automated answering service 24/7, email or visit

  • San José Food Distribution During Martin Luther King Jr. Holiday: With the Dr. Martin Luther King Jr. (MLK) Holiday Monday, Jan. 17, please note the following food and meal distribution changes:
    • Senior Nutritional Program (SNP) sites will be closed (as well as San José Community Centers). SNP programs will re-open as normal on Tuesday, Jan. 18.
    • MEALS ON WHEELS will deliver as normal on the MLK Day Holiday.
    • RESIDENTS CAN ACCESS INFORMATION regarding food distribution every Monday by using the City's Food distribution map. The next update will be released on Jan. 17.

    However, we strongly encourage you to check in advance with the site for current days    and hours of food distribution as information may have changed or updated by the food-   providing agency.

    • Call 2-1-1, a 24-hour, multi-lingual service
    • Text your zip code to 89821
    • Call 800-984-3663, Second Harvest of Silicon Valley's toll-free hotline or
    • Text GETFOOD to 408-455-5181 to request assistance from Second Harvest

  • COVID-19 Recovery Task Force Meeting This Thursday: Representatives from the 55 organizations appointed to the COVID-19 Recovery Task Force will hold their third meeting this Thursday, Jan. 13, at 6 p.m. via Zoom. The COVID-19 Recovery Task Force web page includes the list of Task Force members, meeting materials, and other resources. For more information, contact

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    The first two meetings served as an orientation on Task Force responsibilities, procedures, and the City's COVID-19 Community and Economic Recovery Initiatives. At this week's meeting, Task Force members will discuss and establish COVID-19 Recovery Task Force committees and provide input on their structure.

  • City Clerk's Office Closed for In-Person Services: Due to the surge of the COVID-19 Omicron variant, the Office of the City Clerk is closed to in-person services through January 28. Service continues virtually. For assistance, email or call 408-535-1270.

  • Temporary Pause on Library Indoor Programs: Due to the current surge in COVID-19 cases in the community, and to ensure the safety of Library staff, volunteers, and members of the public, indoor programs are temporarily on pause until further notice. Virtual and outdoor programs will continue to be offered. For a complete list of available programs, visit

  • Eviction Help Centers Closed for In-Person Services: To protect the health of City residents and staff, there will be no in-person services at the Eviction Help Centers at City Hall and the Franklin-McKinley School District office until further notice. Assistance is available to tenants and landlords via phone, 408-975-4444, and email
Updates from the Federal Government
  • Children Ages 12 to 15 Now Eligible for Boosters: Last week the Centers for Disease Control and Prevention expanded eligibility of the Pfizer booster dose to children ages 12 to 15. Additionally, the time between the completion of the primary vaccination of the Pfizer or Moderna vaccine and a booster dose has been shortened to at least five months.

    Please Note: Vaccine clinics within the County of Santa Clara are now prepared to administer boosters for this new age group. Appointments are available at Vaccinations through the County are no-cost to the public, insurance is not required, and available regardless of immigration status.

  • Insurers Required to Cover the Costs of At-Home COVID-19 Tests: The Biden Administration is requiring Insurance companies and group health plans to cover the cost of eight over-the-counter, at-home COVID-19 tests per member per month, effective Saturday, Jan. 15. People will be able to get the tests at their health plan's preferred pharmacies and other retailers with no out-of-pocket costs or purchase the tests elsewhere and file claims for reimbursement.

    The administration is working on other efforts to get coronavirus tests to people regardless of their insurance status, including a plan to deliver 500 million free rapid tests to the homes of Americans who order then, starting later this month.

  • CDC Issues Updated Travel Requirements: Last week the Centers for Disease Control and Prevention issued updated travel requirements (, which includes the following:
    • Delay travel until you are fully vaccinated.
    • Check your destination's COVID-19 situation before traveling. State, local, and territorial governments may have travel restrictions in place.
    • Wearing a mask over your nose and mouth is required in indoor areas of public transportation (including airplanes) and indoors in U.S. transportation hubs (including airports).
    • Do not travel if you have been exposed to COVID-19, you are sick, or if you test positive for COVID-19.
    • If you are not fully vaccinated and must travel, get tested both before and after your trip.
Updates from the State of CaliforniaUpdates from Santa Clara County
  • Mask Wearing Do's and Don'ts: Santa Clara County Public Health recently offered the following guidance on wearing a mask properly.

    Do pick a mask that:
    • Completely covers your nose and your mouth, snuggly without gaps
    • Has a nose wire to prevent air from leaking out the top of the mask
    • Surgical masks provide good protection
    • Placing a cloth mask on top of a surgical mask provides extra protection.
    • Masks such as KN95 or KF94 provide the most protection.

    Do not:
    • Wear a mask around your neck
    • Wear it under your nose
    • Wear it hanging off your ear
    • Adjust it or touch it often while wearing
    • Pull it down when talking to people
    • A single cloth mask alone does not provide good protection.
    • A mask with exhaust valves or vents allows particles to escape.
COVID-19 Vaccine and Testing
  • No Appointment Necessary for COVID-19 Vaccinations: The vaccine clinic locations listed below do not require advance appointments, however, capacity and wait times may vary. Vaccines are free, and no insurance or proof of immigration status is required. Anyone age five or older is eligible. Staff will be onsite to support language needs and disability access. Individuals seeking vaccination are encouraged to arrive at least one hour before closing time. Additional clinic dates and locations are added frequently, check for the most up-to-date information. For Santa Clara County locations outside of San José, visit the County's vaccinations web page (

    Booster shots are now recommended for everyone 16 and older and available to those who received Pfizer or Moderna for their second dose at least six months ago or who received the Johnson & Johnson vaccine at least two months ago. The Pfizer booster dose is available to anyone 16 and older; the Moderna booster is available to anyone 18 and older.

    At the sites where there are **, vaccines for 5-11 are not available.
    • Sun Pharmacy
      2559 S. King Rd., San José 95122
      Wednesday-Friday, Jan. 12-14, 9 a.m. to 4 p.m.
      Saturday, Jan. 15, 9 1 p.m.

    • Advance San José Pharmacy**
      2331 Montpelier Dr., Suite A-10, San José 95116
      Wednesday-Friday, Jan. 12-14, 9 a.m. to 5:30 p.m.

    • Emma Prusch Farm Park, Multicultural Arts Center
      647 S. King Rd., San José 96116
      Wednesday-Thursday, Jan. 12-13, 12 to 7 p.m.
      Subject to capacity

    • Medical Offices of Dan Hopner, MD, Rom Romero, PA
      2060 Aborn Rd., Ste. 100, San José 95121
      Wednesday-Friday, Jan. 12-14, 9:30 a.m. to 2 p.m.

    • Bay Area Community Health (Rocketship Mosaic)
      950 Owsley Ave., San José 95122
      Thursday, Jan. 13, 3 to 6 p.m.

    • Story Road HUB
      1775 Story Rd., San José 95122
      Friday, Jan.14, 3 to 7 p.m.
      Saturday, Jan. 15, 9 a.m. to 4 p.m.
      Subject to capacity

    • Bay Area Community Health
      1855 Lucretia Ave., San José 95122
      Saturday, Jan. 15, 9 a.m. to 3 p.m.

    • Latino College Preparatory Academy
      14271 Story Rd., San José 95127
      Saturday, Jan. 15, 12 to 7 p.m.
      Subject to capacity

  • Appointments Available for Testing This Week: Appointment-based testing continues at locations throughout Santa Clara County. For locations outside of San José, visit the County's COVID-19 testing web page ( Walk-ins continue to be accepted at standing pop-up sites in San José.

    Please visit to make an appointment and find the most up-to-date information. Testing is free at all these sites.
    • Santa Clara County Fairgrounds - Parking Lot A
      344 Tully Rd., San José 95111 (Across from Gate B)
      Thursdays - Mondays, 8:30 a.m. to 3:45 p.m.
      Tuesdays - Wednesdays, 11:30 a.m. to 7 p.m.

    • Valley Water (OptumServe/CDPH Bus)
      5750 Almaden Expy., San José 95118
      Mondays and Wednesdays, 7 a.m. to 7 p.m.

    • Costco Business Center (OptumServe/CDPH Bus)
      2376 S. Evergreen Loop, San José 95122
      Tuesdays and Fridays, 7 a.m. to 7 p.m.

    • Grand Century Mall (OptumServe/CDPH Bus)
      1111 Story Rd., San José 95122
      Thursdays, 7 a.m. to 7 p.m.

    • Santa Clara County Office of Education (OptumServe)
      1290 Ridder Park Dr., San José 95131
      Tuesdays and Fridays, 7 a.m. to 3 p.m.

    • Santa Clara Valley Medical Center – East Valley Health Center
      1993 McKee Rd., San José 95116
      Saturdays and Sundays, 8:30 a.m. to 4 p.m.

    • Santa Clara Valley Transportation Authority (OptumServe)
      2240 S. 7th St., San José 95112
      Wednesday, Jan. 12, 7 to 11 a.m.

  • Pop-up Testing Sites: No appointments needed
    • Bay Area Community Health – Monterey Clinic
      5504 Monterey Hwy., San José 95138
      Wednesdays, 8 to 10 a.m.
      Saturdays, 9 to 11 a.m.

    County test sites provide COVID-19 tests free of charge, regardless of immigration status, and no doctor's note is needed. For people without COVID-19 symptoms, the County currently offers indoor and drive-through sites. People with symptoms are directed to drive-through sites to reduce the chance of getting others sick.

    All healthcare systems are required by the County order to offer free testing to symptomatic persons, persons who have been exposed to a confirmed COVID-19 case, and all essential workers. For more information on testing rights, see the Frequently Asked Questions page (

    All test sites are mapped on the County's website at The site is available in English, Spanish, Vietnamese, Chinese, and Tagalog. Information is also available by calling 2-1-1.
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A person's risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.

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