Trending...
- Ascent Solar Technologies Enters Collaborative Agreement Notice with NASA to Advance Development of Thin-Film PV Power Beaming Capabilities: ASTI - 118
- Fact check: Claims swirling on California gas prices - 109
- Google AI Quietly Corrects the Record on Republic of Aquitaine's Legal Sovereignty
J.D. Power Electric Vehicle Industry Briefing Report Explores Emerging Factors in EV Considerations by Consumers
WESTLAKE VILLAGE, Calif. - Californer -- Interest in electric vehicles (EVs) is accelerating as the country absorbs the implications of a war in Europe and the changing economics of energy and historic inflation driven by the high cost of fuel. That said, automakers, retailers and other stakeholders will need to rewrite the script if they are going to move beyond early EV adopters and enthusiasts to capture the hearts and minds of mainstream shoppers. So says Stewart Stropp, managing director of the J.D. Power Electric Vehicle Consideration (EVC) StudySM in a recent interview for journalists.
The EVC Study, which recently released on May 26, 2022, is one of a series of research initiatives launched by J.D. Power to better understand emerging customer experiences and perspectives around EVs. The other studies in the suite include the EV Experience Ownership (EVX-O) StudySM, EV Experience Home Charging (EVX-HC) StudySM, EV Experience Public Charging (EVX-PC) StudySM and the EV Mobile App StudySM.
More on The Californer
According to Stropp, the EVC Study shows important knowledge gaps exist on the demand and supply sides of the equation, creating unnecessary confusion and a sense of uncertainty about EVs that is holding the industry back. A general lack of consumer understanding about the value proposition associated with EVs has left a large segment of new-vehicle shoppers reluctant to make the electric leap. And, to some degree, the same can be said on the seller side, with data from the J.D. Power Sales Satisfaction Index (SSI) StudySM and Customer Service Index (CSI) StudySM indicating a critical need to improve EV knowledge among front-line personnel in many dealerships across the country -- dealerships that will eventually be carrying significant EV inventory.
"We're seeing an opportunity to elevate EV acumen and confidence in the retail environment, sales and service alike," Stropp says. "Both gaps need to be bridged if mass EV adoption is going to happen."
The EVC Study, which focuses on how consumers approach the prospect of buying and owning an EV before making purchase decisions, analyzes a range of concerns and objections the industry is working hard to address, including a perceived lack of charging station availability and range anxiety.
More on The Californer
"To explore the legitimacy of these very understandable concerns, I put my own EV and the national charging infrastructure to the test on a recent cross-country road trip from San Diego to Nashville," Stropp says.
Find out More
* To read the full report visit: https://bit.ly/EV-Stropp-StressTest
* This Intelligence Report was authored by Stewart Stropp, managing director of the J.D. Power Electric Vehicle Consideration (EVC) StudySM. Please contact us at the numbers below to connect with Mr. Stropp or to learn more about the underlying research.
Media Contacts:
Geno Effler, J.D. Power; West Coast; 714-621-6224; media.relations@jdpa.com
Shane Smith; East Coast; 424-903-3665; ssmith@pacificcommunicationsgroup.com
The EVC Study, which recently released on May 26, 2022, is one of a series of research initiatives launched by J.D. Power to better understand emerging customer experiences and perspectives around EVs. The other studies in the suite include the EV Experience Ownership (EVX-O) StudySM, EV Experience Home Charging (EVX-HC) StudySM, EV Experience Public Charging (EVX-PC) StudySM and the EV Mobile App StudySM.
More on The Californer
- Independent Financial Group Expands East Coast Recruiting Reach with the Hiring of Former Osaic Executive Bruce Levitus
- Talbot Law Group, P.C. Announces Super Lawyers® 2025 Honors for Matthew B. Talbot and Mark E. Miyasaki
- Bio-Inspired Technology-Dynamic and Adaptable for unknown real-world environments
- California: Governor Newsom challenges President Trump to adopt model executive order to help 'Make America Rake Again'
- Long Beach Airport Named Number Two Airport in Nation by The Washington Post
According to Stropp, the EVC Study shows important knowledge gaps exist on the demand and supply sides of the equation, creating unnecessary confusion and a sense of uncertainty about EVs that is holding the industry back. A general lack of consumer understanding about the value proposition associated with EVs has left a large segment of new-vehicle shoppers reluctant to make the electric leap. And, to some degree, the same can be said on the seller side, with data from the J.D. Power Sales Satisfaction Index (SSI) StudySM and Customer Service Index (CSI) StudySM indicating a critical need to improve EV knowledge among front-line personnel in many dealerships across the country -- dealerships that will eventually be carrying significant EV inventory.
"We're seeing an opportunity to elevate EV acumen and confidence in the retail environment, sales and service alike," Stropp says. "Both gaps need to be bridged if mass EV adoption is going to happen."
The EVC Study, which focuses on how consumers approach the prospect of buying and owning an EV before making purchase decisions, analyzes a range of concerns and objections the industry is working hard to address, including a perceived lack of charging station availability and range anxiety.
More on The Californer
- Dedeaux Properties Begins Construction on Truck Terminal and Industrial Outdoor Storage Facility
- Michael Reafsnyder opens solo exhibition at Scott Richards Contemporary Art in San Francisco
- Valley Sleep Therapy Expands to Prescott with New Location at Crossings Road
- Live Courageously Hosts Ann-Marie Murrell, Author, Journalist, Former Political Commentator
- COSRX x Alfred Coffee Launch Skincare-Coffee Crossover
"To explore the legitimacy of these very understandable concerns, I put my own EV and the national charging infrastructure to the test on a recent cross-country road trip from San Diego to Nashville," Stropp says.
Find out More
* To read the full report visit: https://bit.ly/EV-Stropp-StressTest
* This Intelligence Report was authored by Stewart Stropp, managing director of the J.D. Power Electric Vehicle Consideration (EVC) StudySM. Please contact us at the numbers below to connect with Mr. Stropp or to learn more about the underlying research.
Media Contacts:
Geno Effler, J.D. Power; West Coast; 714-621-6224; media.relations@jdpa.com
Shane Smith; East Coast; 424-903-3665; ssmith@pacificcommunicationsgroup.com
Source: J.D. Power
0 Comments
Latest on The Californer
- California: Governor Newsom proclaims Immigrant Heritage Month 2025
- California: Department of Defense agrees: it's time for Trump's militarization of Los Angeles to end
- Long Beach: City Launches Internet Service Enrollment Line
- Von Rock Law Founder Deidre Von Rock Named Super Lawyer for 2025
- California: Governor Newsom extends emergency short-term housing protections in Los Angeles
- Von Rock Law Named SFGate's Best Probate and Estate Attorney in 2025
- Long Beach to Conduct Annual Summer Recess for City Council Meetings During July
- Plan to Launch Silo Technologies' Cybersecurity Pilot Program for Ultimate Nationwide Deployment via Exclusive Partnership: Stock Symbol: BULT
- Robert Michael & Co. Real Estate Team Celebrates Industry Recognition and Showcases Premier Central Florida Listings
- Montessori Stoppani Partners with Lifetime Montessori School
- Cymbiotika Celebrates 2025 Great Place To Work Certification™
- Long Beach: LA28 Announces Finalized Sailing Venue Plan for 2028 Olympic Games
- Individual Software Announces New Versions of its Four Typing Programs in 2025
- Britt Michaelian Brings Transformative Art & Wellness to The Ecology Center's Peace Dome
- California: Governor Newsom urges safety this Fourth of July after 600,000 pounds of illegal explosives seized
- AI-Based Neurotoxin Countermeasure Initiative Launched to Address Emerging National Security Needs: Renovaro, Inc. (N A S D A Q: RENB)
- The Naturist World Just Shifted — NaturismRE Ignites a Global Resurgence
- Mental and Emotional Self-Management, Practical Tools for Trauma-Informed Stress Management
- CGI+ Sells Multifamily Development Site in Los Angeles' South Bay to JPI for $40 Million
- MicroStrategy Incorporated (MSTR) Investors Who Lost Money Have Opportunity to Lead Securities Fraud Lawsuit